Privacy Policy

At All The Way Up Media Inc., accessible from https://allthewayupmedia.com, protecting your privacy is a priority. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.

This Privacy Policy applies only to information collected through our website and online communications. It does not apply to information collected offline or through other channels unless stated otherwise.

If you have questions about this Privacy Policy, please contact us at info@allthewayupmedia.com.

Consent

By using our website, submitting a form, or communicating with us online, you consent to this Privacy Policy and agree to its terms.

Information We Collect

We may collect personal information when you:

Fill out a contact or quote request form
Call, email, or text us
Subscribe to updates or promotions
Interact with our website

The information we collect may include:

Full name
Email address
Phone number
Company name (if provided)
IP address
Approximate location
Communication preferences
SMS consent (when applicable)

We do not collect sensitive financial or health information unless explicitly required and consented to.

How We Use Your Information

We use the information collected to:

Provide and manage our garage door services
Respond to inquiries and service requests
Send quotes, confirmations, and updates
Improve website performance and user experience
Analyze website traffic and usage patterns
Send marketing or promotional communications (only if you opt in)
Prevent fraud and maintain security

Log Files and Analytics

All The Way Up Media Inc. uses standard log files and analytics tools. These may collect IP address, browser type, Internet Service Provider (ISP), date and time stamps, and referring or exit pages.

This information is used for site administration, trend analysis, and performance optimization. It is not linked to personally identifiable information.

Cookies and Tracking Technologies

We use cookies and similar technologies to remember user preferences, improve website functionality, and analyze traffic and engagement.

You can disable cookies through your browser settings. Doing so may affect certain website features.

Third-Party Privacy Policies

Our Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any external sites you visit through links on our website.

How We Share Information

We may share limited personal information with trusted third-party service providers only when necessary to:

Analyze website performance (e.g., Google Analytics)
Manage email or SMS communications
Host and maintain our website

All third parties are contractually required to keep your information secure and may not use it for their own marketing purposes.

We do not sell personal information.

SMS Consent and Communication

By providing your phone number, you consent to receive SMS messages from All The Way Up Media Inc. related to service inquiries, appointments, updates, and promotional offers (if opted in).

Message frequency may vary. Standard messaging rates may apply.

We do not share, sell, or disclose your phone number or SMS consent to third parties or affiliates for marketing purposes.

You may opt out at any time by replying STOP to any SMS message.

Your Privacy Rights

Depending on your location, you may have the right to request access to your personal data, request correction of inaccurate information, request deletion of your data, withdraw consent, or opt out of marketing communications.

To exercise these rights, contact us at info@allthewayupmedia.com.

CCPA Privacy Rights (California Residents)

California residents have the right to request disclosure of collected personal data, request deletion of personal data, and request that personal data not be sold.

We do not sell personal information.

GDPR Data Protection Rights (EU Residents)

EU users have the right to access, correct, erase, restrict, or object to the processing of their personal data, as well as request data portability.

Children’s Information

All The Way Up Media Inc. does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information, please contact us and we will promptly remove it.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.